Contact information

We're here to help. Whether it's a question about your order, our 60-Day Money-Back Guarantee, delivery, or the Stilla™ Pen itself — a real person will personally get back to you.

Email: support@trystilla.us

Response time: We reply to every message within 1 business day (Monday–Friday), and often the same day. We're a small team, so thank you for your patience.

Please include your order number (for example, #1042) in your message so we can help you as quickly as possible.

Quick links

  • Track your order — use the tracking link in your shipping confirmation email.
  • Returns & refunds — see our Refund & Returns Policy (60-Day Money-Back Guarantee).
  • Delivery times — see our Shipping Policy.

Business details

Stilla™ is operated by:
Berecz Helga (Egyéni Vállalkozó)
1033 Budapest, Huszti út 2. 2/5, Hungary
Adószám (tax number): 91362243-1-41
EU VAT number: HU91362243
Email: support@trystilla.us

We ship to Canada, Australia, and the United Kingdom.